Privacy Policy 

Thank you for visiting Shivioso.com. Your privacy and trust are important to us. This Privacy Policy outlines how Shivioso (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect:

We collect the following types of personal information when you visit or interact with our website:

  • Personal Identification Information: When you create an account, place an order, or contact us, we may collect personal identification information such as your name, email address, phone number, shipping address, and payment details.
  • Non-personal Identification Information: We may also collect non-personal identification information about your device, browser, and browsing activities on our website, such as IP address, cookies, and usage data.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • To process orders and provide customer support.
  • To personalize your shopping experience and improve our products and services.
  • To communicate with you about your orders, promotions, and updates.
  • To comply with legal obligations and protect our rights and interests.

3. Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential and comply with applicable laws and regulations.

4. Data Security:

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights:

You have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete information.
  • Right to Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including direct marketing.

To exercise any of these rights or if you have any questions or concerns about our Privacy Policy, please contact us at info@shivioso.com.

6. Changes to This Privacy Policy:

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

By using our website, you consent to the terms of this Privacy Policy.

7. Cookies:

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us analyze website traffic, customize content, and provide targeted advertisements. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

8. Children’s Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@shivioso.com. We will promptly delete any such information from our records.

9. International Transfers:

Your personal information may be transferred to and stored on servers located outside of your country or jurisdiction, including countries that may not provide the same level of data protection as your home country. By using our website, you consent to the transfer of your personal information to such countries.

10. Legal Basis for Processing:

We process your personal information based on the following legal grounds:

  • Performance of a Contract: The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Consent: You have given us explicit consent to process your personal information for specific purposes.
  • Legal Obligation: The processing is necessary to comply with legal obligations.
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of third parties, provided that such interests are not overridden by your interests or fundamental rights and freedoms.